Shipping policy
At ilapothecary we want you to enjoy your products as soon as possible, so we aim to ship your orders within 24 hours. We work with trusted courier partners such as DHL & Royal Mail and interlink to ensure the shipment is in safe hands.
Please note that all deliveries have to be signed for.
We don't ship to Greece and Taiwan. For Taiwan please visit ilapothecary.tw
Kindly also note that gifts with purchases are not applicable due to a customs system issue for Ireland.
UK
DELIVERY TIMES
Standard shipping: Between 1 to 3 working days.
Although we do not guarantee next-day delivery, we will try to do our best to fulfill your request.
USA
DELIVERY TIMES
Standard shipping: Between 3 to 9 working days*.
*depending on local customs
EUROPE & REST OF THE WORLD
DELIVERY TIMES
Orders to the rest of Europe are delivered in between 3 to 5 working days*.
Orders to all destinations outside of Europe are delivered in between 3 to 9 working days*.
*depending on local customs
DELIVERY CHARGES
Delivery charges can be seen in detail before your checkout, as they depend on country and weight. Please note that these charges exclude any customs taxes and duties that may be applied in the destination country, which are the responsibility of the consumer.
UK: For Orders over 45£, the shipping is Free.
USA: For Orders over 85£, the shipping is Free.
Europe:
Austria, Czech Republic, Denmark, Germany - 16.99
Belgium, France, Italy, Malta, Poland - 16.99
Bulgaria, Croatia, Estonia, Finland, Romania, Slovakia, San Marino, Vatican - 20.99
Cyprus, Lithuania, Sweden, Guernsey, Jersey - 15.99
Hungary - 16.99
Ireland - 16.99
Latvia, Portugal - 19.99
Luxemburg, Norway - 16.99
Netherlands - 16.99
Spain, Monaco - 17.99
Switzerland - 16.99
Albania, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Iceland, Liechtenstein, Montenegro, North Macedonia,Serbia Greenland, Ukraine, Moldova, Belarus - 25.68
Rest of the world
Australia, Canada - 21.99
Singapore - 20.99
Hong Kong - 19.99
Japan, Andorra - 22.99
New Zealand, Saudi Arabia - 20.99
South Korea - 19 xx
United Arab Emirates - 19.99
Israel - 23.99
South Africa, Bahrain, Bangladesh, Bhutan, Cambodia, China, Macao/China, Indonesia, Kuwait, Laos, Malaysia, Myanmar, Nepal, Oman, Philippines, Qatar, Sri Lanka, Thailand, Vietnam, Russia - 29.80
*Please note that these charges exclude any customs taxes/duties that may be applied in the destination country, which are the responsibility of the consumer. Some European countries have challenging customs delays and local fees. All local duties customs fees are covered as per usual practice by the customer.
*For South Africa, Bahrain, Bangladesh, Bhutan, Cambodia, China, Macao/China, Indonesia, Kuwait, Laos, Malaysia, Myanmar, Nepal, Oman, Philippines, Qatar, Sri Lanka, Thailand, Vietnam, Russia - Free shipping over £150